- #ABSOLUTE LOJACK TEST CALL SESSION INSTALL#
- #ABSOLUTE LOJACK TEST CALL SESSION UPDATE#
- #ABSOLUTE LOJACK TEST CALL SESSION REGISTRATION#
- #ABSOLUTE LOJACK TEST CALL SESSION SOFTWARE#
Please try the following steps to resolve this problem:
#ABSOLUTE LOJACK TEST CALL SESSION INSTALL#
To transfer a license, please take the following steps from the new device:Ī: The 1001 error that you are seeing can sometimes occur when attempting to run our install program either from a location which does not allow outgoing internet communication, or when run with incorrect permissions. (Mac) If you are installing on a Mac, you will be prompted for your Mac Administrator password in order to proceed.Ī: Please note that you are not required to have the original device to perform a license transfer.
#ABSOLUTE LOJACK TEST CALL SESSION REGISTRATION#
Enter your new registration code when prompted (If you do not have a registration code, click on Buy Now or visit our main page to purchase a license.).
#ABSOLUTE LOJACK TEST CALL SESSION UPDATE#
If you used a temporary password to log in, update to a permanent password.If you do not remember the password on this account, click on the Forgot Password link to have a new temporary password emailed to you.Visit our login page at and enter your registered email address.To add a new device to your account, please take the following steps: If you would like to add more devices, you will need to purchase additional codes for those devices. Tl:dr: Dell laptops using computrace have to have computrace installed and active before FDE's (Full Disk Encryption).A: Please note that a registration code may only be installed on a single device at a time. This utility was basically a redundancy that would make changes to the MBR every time that Computrace called out to the Management servers and would cause BitLocker to go into recovery mode.
#ABSOLUTE LOJACK TEST CALL SESSION SOFTWARE#
However, if the computer is stolen and the hard drive is erased, Computrace will self-heal from the BIOS.ĮDIT 2: I contacted Absolute (Computrace) and was able to have them disable a function called Software Persistence. Once installed, Computrace will generally not be able to self-heal from the BIOS into an encrypted drive if the agent files are removed. For all Dell BIOS-enabled computers, you must install Computrace before installing any full-disk encryption products, in order for Computrace activation to be successful. Is anyone aware of a way to get computrace to test call, reboot, and test call again to make for certain that the agent is good to go.ĮDIT 1: (Here is the text from the Computrace users manual) For BIOS-enabled computers, the installation order generally does not matter, with the exception of Dell. I have found a way to have Bitlocker enable/kick-off as part of a task sequence in deployment, but I need to have computrace active, and know that it has contacted the computrace servers BEFORE I enable BitLocker. We use only Dell machines, with pre-enabled TPM, computrace, and then BitLocker on each machine.
I have hit a pretty interesting snag and I am unable to find any decent materials on the interwebz that can help me solve this case, thus I turn to you! As our company continues to grow I see the deployment process becoming a huge time sink, and I am trying to eliminate the amount of time I have to spend on each of the machines. I have taken it upon myself to automate a great deal of the imaging process at my company.